FAQs

Frequently Asked Questions Guide 

 

1. Can I place a custom gift box order?

YES! We would love to design a gift box to your specific requirements.

Please e-mail wildrosegiftboxco@gmail.com and we will get back to you.

 

2. How long does it take for an order to arrive?

Pick Up in Cochrane - Wednesday to Sunday at Art Evolution Gallery 11am-4pm

Please wait for conformation e-mail before pick-up. 

Delivery to Calgary - Friday

Delivery to Cochrane - Friday

All other deliveries - Can take up to 3 working days to process and 3 - 7 days delivery.

 

3. Can I substitutes products from the pre-curated boxes?

No! Sorry substitutions are not allowed. If you would like a custom gift box please e-mail wildrosegiftboxco@gmail.com and we will be happy to help.

 

4. Can I send a gift box straight to the recipient?

Absolutely!

5. Do we offer refunds?

Due to the careful and thoughtful nature of each curated box we do not offer any refunds. If these is an issue with a product included in the box you received please contact us at wildrosegiftboxco@gmail.com